Privacy Policy

 

Effective Date:  July 14, 2026

Electrosol Services (“Electrosol,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We may collect the following categories of information:

Personal Data you provide to us, such as:

  • Contact information (name, email address, phone number, company name, job title)
  • Account credentials and profile information
  • Billing and payment details
  • Communication records (emails, messages, support tickets)
  • Project-related data and requirements you share with us

Automatically Collected Information:

  • IP address, browser type, device information, operating system
  • Usage data (pages visited, time spent, clickstream data)
  • Cookies and similar tracking technologies

Service-Related Data (when you engage our services):

  • Data processed as part of Software Development, AI & Automation, Data Analytics, Cloud Solutions, Digital Transformation, or other services we provide
  • Business intelligence and analytics data
  • Any data you upload or input into our platforms or systems

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing, maintaining, and improving our services (Software Development Solutions, Artificial Intelligence & Automation, Data Analytics & Business Intelligence, Cloud & Infrastructure Solutions, Digital Transformation, Communication & Business Platforms, Digital Marketing & Growth Solutions, and IT Resource Augmentation)
  • Communicating with you about projects, proposals, support, and updates
  • Processing payments and managing client relationships
  • Performing data analytics, automation, and AI-driven insights (with appropriate safeguards)
  • Ensuring security, preventing fraud, and complying with legal obligations
  • Marketing our services (only with your consent where required)

3. Legal Basis for Processing (Where Applicable)

We process your personal data based on:

  • Performance of a contract with you
  • Legitimate business interests
  • Your consent (where required)
  • Compliance with legal obligations

4. Sharing of Your Information

We may share your information with:

  • Service providers and subcontractors who assist us in delivering services (under strict confidentiality agreements)
  • Professional advisors (lawyers, accountants) when necessary
  • Business partners or affiliates for service delivery
  • Authorities when required by law

We do not sell your personal data to third parties for marketing purposes.

5. Data Transfers

If we transfer data outside your jurisdiction, we implement appropriate safeguards (such as Standard Contractual Clauses or equivalent measures) to ensure your data remains protected.

6. Data Security

We use industry-standard technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy] (if applicable).

10. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Electrosol Services Email: azeem@electrosolservices.com Phone: +92 333-4069808